Emergency GP service in Somerset ‘unacceptable’

Out-of-hours GP services in Somerset are “unacceptable”, the county’s clinical commissioning group has said.

Its chief officer said bosses had considered cancelling the supplier’s contract, but had not done so due to fears of winter pressures.

The service was rated inadequate by the Care Quality Commission (CQC) in August following an inspection.

Vocare, which runs it, has apologised for not meeting “standards expected” and said changes had been made.

Nick Robinson, chief officer of Somerset Clinical Commissioning Group (CCG), the body responsible for healthcare in the county, said it was “no secret” there had been “difficult conversations” with Vocare about its performance.

Full story BBC, 30 October 2017